INFORMATION QUESTIONS

FREQUENTLY ASKED QUESTIONS

Will I receive the same product as the one I see in the photo?

"Oui, nous nous efforçons de vous livrer exactement le produit présenté sur la photo. Cependant, de légères différences peuvent apparaître en raison de l'éclairage ou des réglages de l'écran."

Where can I view my sales receipt?

"You can view your sales receipt in your account under the 'Order History' section, or you will also receive it by email after your purchase."

How can I return an item?

"To return an item, please follow our return procedure available on our website under the 'Returns & Exchanges' section, or contact our customer service for assistance."

Will you restock items indicated as “out of stock”?

"Yes, we regularly restock our items. We recommend checking our website or signing up for availability notifications to be informed as soon as the item is back in stock."

Where can I ship my order?

"You can have your order shipped to the address of your choice during checkout. Please make sure the address is complete and correct to ensure smooth delivery."

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